25 April 2019
“The piece was beyond fantastic. He loved it! Alanwar is prompt in response and has amazing customer service. I will definitely come back for another timepiece! Great job Alanwar :)”
Customer storiesReal people.
Real people.
Real timepieces.
Discover what customers have shared about their experience with SaaZone — in their own words and conversations.
A relationship with time is built on trust.
2014First review on record
1 yearWarranty referenced by customers
NairobiOur Mall showroom
Written over the yearsPeople remember
People remember
how you make them feel.
A focused selection from the genuine feedback published on SaaZone’s official reviews page.
1 December 2016
“Amazing customer service offering trouble free online shopping experience. What you see on their site is EXACTLY WHAT YOU GET at the shop or delivered to you. 100% genuine products worth every cent you spend. To anyone looking to purchase a timepiece, SAAZONE is the place.”
17 September 2016
“Great timepieces at the best prices. Got my genuine Casio Edifice delivered to my doorstep today at no extra cost! Excellent response time, great customer care! Fast delivery and convinient payment method.”
7 January 2017
“The watches are well priced compared to most watch vendors in Nairobi. The assortment of Casios are the largest I have encountered at the best price for original watches. There are dozens of watch dealers but this is a vendor you can trust. Their one year warranty serves to increase their credibility.”
2 March 2016
“I ordered for Edifice Casio E 45 through whatsapp their response was very first I was advised to pay half of the recommended price via M - pesa and the balance to be paid once I receive the product which I did. Believe me or not by 11 am the following day the parcel was on my desk at Wundanyi, Taita Taveta then I paid the balance of which they acknowledged receipt. Oh..!!! what a wonderful service, keep it up Saazone I will always remain your business friend.”
29 April 2016
“Bought a watch from SaaZone last month, absolutely loved it, amazing quality. Their customer service was also top notch and my delivery was done within 20 minutes.”
26 December 2017
“I love watches and my love for Edifice came as a result of checking out your watches. I have an Edifice thanks to you.”
16 March 2017
“Excellent customer care service, genuine products, fair price, delivery on time. To them the customer is the number one priority!”
1 February 2016
“Excellent service! It was a pleasure doing business with SaaZone. I highly recommend it for quality watches and efficient customer service. Asante sana!”
25 May 2015
“The best online sellers I have dealt with so far, with the best before and after-sales customer service. I would recommend them any day.”
19 January 2015
“They have nice watches. Just bought one — delivered within 24 hours from Nairobi to Mombasa.”
22 September 2014
“Excellent customer service! An awesome collection worth checking out!”
Real customer conversationsProof, shared
Proof, shared
in the moment.
A curated visual archive from the WhatsApp screenshots and customer proof published by SaaZone.
Written reviews and conversation images on this page are drawn from SaaZone’s public customer-review material. They are presented here as customer proof, not recreated testimonials.